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A Critical Systems Thinking Perspective on Data Warehouse Stakeholders

Roelien Goede

ABSTRACT

Strategic decision makers require good quality data integrated form different data sources to aid their decisions. Data warehouses are used to integrate data from different sources and to ensure accurate, timeous data for use by business users. Many different parties are involved in this process. Critical systems thinkers focus on the boundary of a problem situation; they consider whether the interests of all the affected parties are represented in the decision making process in organizations. The aim of this paper is to investigate the traditional role-players in a data warehouse project from a critical system perspective. It investigates the question on who should at least be represented if not involved in data warehouse development and it provides conflicting views on the role of a data warehouse in the organisation.

Full Paper in PDF Document

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